In business, your success hinges on mastering rapport building skills. One of the best ways to build an instant rapport with someone is through eye contact and a smile. This will lead to a relax and friendly conversation. People will feel an instant connection to you - almost like you are an old friend.
But... most people feel uncomfortable and don't know what the appropriate level of eye contact is.
Well, here's a cool drill that will help.
I love little drills that you can basically practice through the regular course for the day. When you say "hi" or greet someone, just make a mental note the color of their eyes. It's so easy and works like a charm. Recognizing the color of their eyes will give you the exact proper amount of eye contact - about two to three seconds.
I found this work for one-on-one conversations, and also for groups when I teach my classes. You know, most of rapport building happens through non verbal communication. That little eye contact with each of my students during class makes them feel that I am paying attention to them. They also seem to listen better because it makes you more engaging.
At first, you will find yourself thinking the colors of their eyes - blue, brown, hazel, etc. but in time, I will become more natural. Give it a try for a week and see how it goes...
Do you have any good rapport building drills? Please comment below.
Wednesday, April 16, 2008
Rapport Building - Gaze into my eyes
Posted by Tim Rosanelli at 2:44 PM
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